T TOPS built by Top Guns in Double Spings, Alabama
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T TOPS built by Top Guns in Double Spings,... Expand / Collapse
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Posted 11/20/2007 7:42:55 PM


Mingo

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I'm having problems with mine, details to follow later.  Tony  

1996 CAPE HORN 19' W/ 150 YAMAHA
Post #23747
Posted 11/22/2007 7:48:10 AM


Snapper

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I met with Procat in respect to building tops for them. At the time they were upset with Topgun and were having warrantee issues. The company is owned by one man and I do have the regular company contact number at the office. I would call him and get him involved with the issue. Tim
Post #24405
Posted 11/22/2007 9:58:42 AM


Mingo

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I went to Prokat in Lincoln Alabama and met with there warranty manager about the T Top and some gel coat chips.I was told to contact Top Guns about the cracks,which I did and I was told that he would repair the top for $$$$ and charge me milage $$$$ from Lincoln to Double Springs and back. About a 4 hour round trip. The top is only 1 1/2 years old and has no extra weight on it such as a T Bag, rader dome,etc. The boat was in Lincoln already getting the gel coat chips repaired,And I was told that he was set up to do on site repairs,but he would not do that. He stated that it could have been a installation problem,throwing the blame on Prokat,which is wrong.

As for Prokat ,the warranty guy give me Mike Robinson Jr business card,I took the boat to him for the gel  coat chips and they done a excellent job and was covered by the warranty.And in the past have had very good dealings with them. The boat looks  brand new again like except for the Top.      Top Gun

1996 CAPE HORN 19' W/ 150 YAMAHA

Post #24462
Posted 11/27/2007 7:10:03 PM


Grouper

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Looks like a design flaw to me, Of course the metal guys will say he builds what Prokat tells him to!!Your dealer should make it right, sounds like you've already gone above their heads though. Pro Kat needs to make this right, or let them know how much leverage this forum and others like it(THT) have in the real world!!

Capt. Tony Blanton

Certified Marine Technician

Powerpole dealer and Outfitting specialist

SAMS SA Marine surveyor

http://powerpole.com/

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Post #26350
Posted 11/28/2007 8:01:14 PM
Pin Fish

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Thanks for the infro I was a inch away from buying a pro-cat. think I'll look elsewhere
Post #26846
Posted 11/28/2007 9:08:59 PM


Mingo

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Rone, Prokat makes a great boat.They didn't make the t top. They [prokat] have been good warranting the boat. Don't shy away from Prokat boats because of a faulty top built by someone else. Tony

1996 CAPE HORN 19' W/ 150 YAMAHA
Post #26878
Posted 11/28/2007 10:59:16 PM


Grouper

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Man this is so far past me, I cannot even think about the cost, but I can think of who I paid.  If I gave someone x amount of dollars for a boat, and that boat was under warranty,  that boat would be parked in the person's lot until it was fixed.  Think about this...Joe bought a rifle at wallyworld, a great rifle (when all of the guns were getting shipped out) and Joe knew who the manufacturer was at the time (Browning).  Joe did not take his gun to Browning, it was taken to Wally World, and they did what every one else would have done.  They boxed it up and sent it off for repairs. 

Good Luck and be fair, they will take care of your issues, or they will not fare to well.  Kinda like a time right after the hurricaines, when just about anyone was a carpetbagger.  They came seeking fortune from hardship. Money was to be made for sure.  In fact there are probably many members of this forum who were able to help and do well for themselves, the difference is, they are the people who make up and have made the gulf coast what it is.  People are fighting for their way of life every day.  If all else fails, call Jim T and ask him who welded up his T-top. Just another forum member, but like so many other a great one(Huge Gator Fan).

   

 

 Mike

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Post #26925
Posted 11/29/2007 1:42:32 AM


Sailfish

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Ditto! The problem is between Procat and Top Guns.

Procat should step up and make good on THEIR product. They built it and sold it as a unit not individual parts.Passing the buck will hurt them and may very well do irrepairable harm in the long run. Think of how many different components are in a boat besides the obvious.Should the consumer have to track down the steering wheel manufacturer or the vinyl manufacturer for a problem. It has their name on it and they better stand by it or in this market they will wither on the vine.

-------------------------------------

Still in Knoxville,TN but working on it.

Thanks for all the info. Lets go fishing! Can't wait to meet more of you folks.             Hal, you owe me a beer!

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Post #26945