InstantForum.NET v4.1.4Pensacola Fishing Forumhttp://www.pensacolahuntingforum.com/fishingforum/chris@pensacolafishingforum.comSat, 22 Nov 2008 04:10:26 GMT20http://www.pensacolahuntingforum.com/fishingforum/Topic148252-3-1.aspxThats great.Fri, 18 Jul 2008 17:21:54 GMTSplitTinehttp://www.pensacolahuntingforum.com/fishingforum/Topic148252-3-1.aspx:sickFri, 18 Jul 2008 17:18:57 GMTmurphyslawhttp://www.pensacolahuntingforum.com/fishingforum/Topic148252-3-1.aspxSaw that coming but <IMG src="http://pensacolafishingforum.com/fishingforum/Uploads/Images/760c6f06-2ca8-430e-b678-7459.gif">Fri, 18 Jul 2008 17:18:34 GMTTuna Manhttp://www.pensacolahuntingforum.com/fishingforum/Topic148252-3-1.aspxFor all of you who deal with restaurants and understand the need for the service to be faster, this story is a timeless lesson on how consultants can make a difference to an organization.<BR><BR>Last week, we took some friends out to a new restaurant and noticed that the waiter who took our order carried a spoon in his shirt pocket. It seemed a little strange.<BR><BR>When another waiter brought our water, I noticed he also had a spoon in his shirt pocket.<BR><BR>Then I looked around and saw that all the staff had spoons in their pockets.<BR><BR>When the waiter came back to serve our soup I asked, 'Why the spoon?'<BR> <BR>'Well', he explained, 'the restaurant's owners hired Andersen Consulting to revamp all our processes. After several months of analysis, they concluded that the spoon was the most frequently dropped utensil. It ;represents a drop frequency of approximately 3 spoons per table per hour. If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.'<BR><BR>As luck would have it, I dropped my spoon and he was able to replace it with his spare, and added, 'I'll get another spoon next time I go to the kitchen, instead of making an extra trip to get it right now.'<BR><BR>I was impressed. I also noticed that there was a string hanging out of the waiter's fly.<BR><BR>Looking around, I noticed that all the waiters had the same string hanging from their flies. So before he walked off, I asked the waiter, 'Excuse me, but can you tell me why you have that string right there?'<BR><BR>'Oh, certainly!' Then he lowered his voice. 'Not everyone is so observant. That consulting firm I mentioned also found out that we can save time in the restroom. By tying this string to the tip of you kno w what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39 percent.<BR><BR>I asked 'After you get it out, how do you put it back?'<BR> <BR>'Well,' he whispered, 'I don't know about the others, but I use the spoon.'Fri, 18 Jul 2008 17:11:41 GMTreelhappy